COLLECTIVE INTELLIGENCE IN ADVERTISING
Collective Intelligence seems simple right? When first asked to define this term I went onto Google and searched the definition. Like everything these days there are so many opinions and attitudes expressed online so my understanding of this term became complicated and complex. To further simplify my understanding I defined the individual components that made up the term. Collective was the easiest to define, simply meaning shared or joint. However Intelligence became hazy. In the digital age the understanding of intelligence became different from person to person. It used to mean your intellectual ability, however these days you may not be academically smart however a genius with working with people or in aspects of design. To play it safe I went to my synonyms settings- thank you Microsoft- and defined intelligence as brainpower, communication and solving.
The term was created by Levy and de Kerckhove in order to refer to the capacity of networked ICTs enhancing the extent of social knowledge while expanding human interactions through communication networks such as Facebook, MySpace, Twitter and QQ to name a few. These will also generate new knowledge as well as enhancing the ability to codify, store, and retrieve knowledge through collective access to networked databases (Terry Flew, 2008).
Because of these specialized and genre specific networks it has become easier to retrieve information. For example Linked in targets career minded professionals or MySpace concentrating on the music and entertainment business saving time when you are only interested in a certain aspect (A World of Connections, 2010). Generally it is the shared intelligence that develops collaboration and competition or as Thomas W. Malone would define it, groups of individuals working together in ways that appear intelligently.
It was only 10 years ago now that there was no social networks or computer-mediated communication. With the development of these, the field of Advertising and Marketing has changed forever. Collective Intelligence is being used in every campaign as it has allowed for us to collaboratively develop, distribute, share and communicate (Terry Flew, 2008). It is a necessity within this field in order to target a specific audience, attract them through colour, words or images then choose a specific location online where you will interest them.
It also allows for more unique advertising. An example of this is trans media-story telling as you can now produce a story or background toward a product further connecting with the audience and continuously build on the product-customer relationship. You can facilitate interaction among people. For example there are now apps and games that are created by brands and companies. Skittles is the perfect example of this. In 2012 the game Oven Run was released and was constantly in the top ten apps on the app store. In this game however, you could only go so far without paying money. Skittles produced a similar game where skittles were used instead of coins making the products different yet with the same concept. It was free and provided a constant product placement. Not only has this allowed an interaction among people but also promotes participation.
Another example where digital media and social networks have become beneficial within the advertising field is the organization pages produced on Facebook. By liking certain pages events or advertisement suiting to your taste will appear in your news feed. Recently there have been lots of competitions and giveaways on my news feed, even though I am not eligible I will tag my friends who are. This makes it easier to connect with more people with very little effort. It’s expanding company awareness with minimal cost. This type of concept is shown in the power law of participation image. Other than all these reasons I will state the obvious yet extremely beneficial concept. That now all information is freely available.
Because there is a wider accessibility to pages and advertisements there are many pages embedded with viruses that can eliminate everything on your hard drive. As society is fairly conscious of these types of things we usually won’t think businesses that we haven’t heard of are genuine. This makes it more challenging for advertisers to find an approach that will seem truthful,, the approach will usually include more advertising on many different mediums which will in effect cost more money. Further negatives in this field are all demonstrated below in the image.
References:
Alghamdi, A. (2013, May 16). [Types of Social Media]. Retrieved from
http://alghamdiahmed.wordpress.com/Collective Intelligence. (2011, June 24). Retrieved from
https://www.youtube.com/watch?v=F_b934J-tY4TJ Dawe (2014). An Experiment in Collective Intelligence. Retrieved from
https://www.youtube.com/watch?v=cj5LZBmiQu4Brain to brain communication. (2012) Retrieved from
http://www.humantific.com/tag/collective-intelligence/Giles, Martin. (2010, 30 January). A world of connections. The Economist.
http://ai.arizona.edu/mis510/other/a%20world%20of%20connections.pdf Collective intelligence. In (2015). Wikipedia. Retrieved from
http://en.wikipedia.org/wiki/Collective_intelligenceLévy, P. (1997). Collective Intelligence: Makind’s Emerging World in Cyberspace. Plenum Trade: New York, USA
Flew, T. (2008). New media. An introduction. Melbourne: Oxford University Press.